Frequently Asked Questions
Have questions about playback, AniList sync, or account features? Browse our answers below or reach out on Telegram.
Is Bankai TV free to use?
Yes. Bankai TV is completely free with no subscription plans, paid tiers, or paywalls. All catalog browsing, streaming, and watchlist tracking features are available to all visitors.
How do I switch between Sub and Dub audio?
On the watch page, you will see 'Sub' and 'Dub' toggles directly in the player controls as well as above the episode grid. If dub audio is available for that episode, clicking 'Dub' immediately switches the stream.
What should I do if an episode fails to load or buffers?
Bankai TV provides multiple streaming servers: ZokoAnime (default server) and AniLink (secondary server). If you encounter playback issues, use the 'Server' selector below the video player to switch servers. You can also verify provider health on our Status page.
How do I connect and synchronize with my AniList account?
Go to Settings (accessible via the profile menu or bottom bar) → Connections. Click 'Connect AniList' to authorize OAuth access. Once connected, your anime status, score, and progress will automatically synchronize with your AniList profile.
How do comment timestamp links work?
Comments are powered by The Anime Community widget. When fellow viewers leave a comment with a timestamp (for example, 02:45), clicking that timestamp directly jumps the video player to that exact scene in the episode.
What is TV Mode and how does it work?
TV Mode optimizes Bankai TV for smart TVs, big screens, and game console browsers. It provides full remote and arrow-key navigation (D-pad support) and scaled interface elements. You can toggle TV Mode anytime from Settings or the top navigation.
Does Bankai TV store my password or personal data?
We only store what is required to manage your account: your username, bcrypt-hashed password, watchlist entries, and episode progress. We do not ask for email addresses or payment cards, and we never sell user data.
How do I report a missing episode, wrong subtitle, or site glitch?
Join our official Telegram community. Our team monitors feedback actively to resolve broken episodes, missing subtitles, and player bugs.
Still need assistance or have a specific question?
Our community and developers are available on Telegram to assist with questions, player bugs, and anime recommendations.